Multifamily Technology Solutions

Start Providing Technology As An Amenity

Planning the IT infrastructure for multifamily residences, condos, and commercial properties can be a daunting process, especially if you don’t have a background in IT services.

At Converged Services, we specialize in a wide range of multifamily technology solutions from Internet & cable TV to smart home integrations and everything in between. As a full-service technology solutions partner, our team can help you through every step of the process, from vendor selection and negotiation to installation and ongoing management.

We'll simplify the decision-making process by working with you to carefully select cost-effective alternatives that complement your property's vision of the future and its existing infrastructure.

 

We Are Multifamily Technology Experts

With decades of experience in the multifamily technology field, we understand the needs of property owners and tenants and excel at advising on technology packages that will create value and improve tenant satisfaction. Our team can help you:

  • Select and implement cost-effective technologies that complement your existing infrastructure. By doing so, you can improve your operations while reducing costs.

  • Analyze the technological capabilities of new construction projects to meet your resident’s demands. This is particularly important if the investment will need to last for many years.

  • Determine the best technology options for your master plan or renovation project, including high-speed Internet connectivity and commercial-grade WiFi. Another focal point is establishing the most effective security systems to help you create an optimal residential environment.

  • Assess current projects to make sure technology problems are pinpointed and resolved in a timely fashion.

  • Manage technology costs by negotiating bulk rates from multiple suppliers. We have years of experience and strong relationships with providers in the multi-family technology field.

  • Replace obsolete technologies with cost-effective alternatives. Upgrading some technologies can significantly reduce your operating expenses while ensuring the reliability of your network.

  • Negotiate long-term service agreements that minimize operational expenses. Property owners can reduce the administrative burdens of dealing with multiple suppliers by committing to a long-term contract.

  • Minimize disruptions to your residents during installation and installation procedures and have a team onsite to answer questions and provide support.

  • Create a strategic plan for improving your technology infrastructure on an ongoing basis, thereby reducing expenses and ensuring uninterrupted service.

multifamily technology solutions

Who Do We Work With?

We work with various clients in the multifamily community - from developers to apartment owners and everything in between. We can help negotiate deals for bulk cable TV, bulk Internet services, and more. 

All organizations face challenges when it comes to managing technology. Beyond the question of whether or not a contract is a good deal, boards and managers need to make sure that the technology they install is reliable and easy to maintain. They need to know how it will be funded, and they need to monitor its performance. 

This is where we come in - we help multifamily property owners and managers select the best possible services, vendors, and technology solutions. We facilitate every step of the process, from vetting to contract negotiations, so that you and your tenants will receive the best possible technology services at the best possible prices.


Some Of Our Popular Multi-Family Technology Solutions

While we work with clients to provide solutions for a wide range of telecom and technology requirements, here are a few of our more popular multifamily technology solutions.

bulk cable tv negotiation

Bulk Cable TV Contract Negotiations

Including cable TV as an amenity is a popular way to win tenants. Before you start offering this as an amenity, you’ll need to establish a bulk agreement with a cable TV provider. Our team has 25 years of experience in negotiating highly competitive rates with the biggest cable TV providers, including Comcast, Time Warner Cable, Verizon, AT&T, and Cox. We also bring in alternative service providers to increase competition and change the marketplace.

 

Bulk Internet Contract Negotiations

If you’re already considering including cable TV as an amenity, it only makes sense to offer Internet, too, as providers typically package these together. We have created significant increases in profitability for our clients by successfully negotiating better prices and terms for their bulk Internet contracts. Contact us today to learn more about what we can do for your multifamily residence.

 
managed wifi at multifamily community pool

Managed WiFi Negotiations

If you’re going to include WiFi as an amenity, it usually makes sense to engage a third-party managed WiFi service instead of taking on the IT challenges of network management internally. This typically involves placing WiFi Internet access points throughout a property that can be used by residents, guests, and employees. This type of network is relatively complex and requires a wide range of networked devices such as wireless controllers, wireless access points, switches, and extensive cabling.

 

Enterprise VoIP Solutions

One of the best ways to future-proof your property's phone system and minimize monthly expenses is to replace your analog PBX with a next-generation Voice-over-IP (VoIP) system. We work with multifamily clients to upgrade existing systems as well as implement new VoIP systems for new construction projects.

voip services
 
smart technology integrations

Smart Technology Integrations

Integrating smart home technology into new construction and existing multifamily properties is an excellent way to create value and attract new tenants. Multifamily residences are becoming increasingly reliant on a wide range of smart technology, from smart appliances and thermostats to access control systems. Our team can help you identify, source, and negotiate the most competitive rates for smart technologies that integrate seamlessly throughout your property.

Integrating smart technology can also help increase profitability by lowering costs. For example, by integrating Nest thermostats in each unit, you can better control the efficiency of your HVAC systems.

 

Security & Intercoms

In today's world of heightened security concerns, it's more important than ever to ensure your residents feel secure and truly protected. We work with multifamily residences to install video security cameras, IP-enabled door locks, access control systems, video intercoms at every entrance.

These systems give tenants the ability to control when visitors can access the building and give property managers much better insight into who is entering and leaving the building and when.

smart security
 
in-building wireless solutions

In-building Cellular Programs

As the need for better in-building mobile coverage has grown, it’s become necessary to invest in in-building cellular solutions such as 5G and LTE distributed antenna systems (DAS) and small cells to meet the demands of local regulation and tenant needs. We ensure that your property receives services and solutions that are easy to manage, secure, and future-ready at the best possible rates.


What To Expect During The Negotiation Process

Your advisor will meet with your property management team and assess their needs for both commercial and residential spaces. With this information, we can negotiate an agreement that provides the equipment and services you need at the best possible rates.

Your advisor will handle the bidding process, evaluating all proposals to ensure that they meet your needs for performance and affordability.

Our team will work with you step by step to make sure that every detail of the bulk agreement is in place: we'll help you negotiate fees, service level agreement, installation timelines, and more.

Your advisor will train your staff so that they can troubleshoot any problems with the technology after installation is complete.

 

We Are A Full-Service Multifamily Technology Partner

We can be your full-service technology solutions partner, no matter what type of project you have in mind for your multifamily residence, apartment, or community. Our team has experience designing and implementing cutting-edge technology programs and has the expertise, knowledge, and skills necessary to ensure your project is a success.

Contact us today to schedule a time to discuss your project further. We’d love to meet you online or on-site, where we can discuss your project in detail and develop a comprehensive plan that ensures success.