Generating new revenue streams and cost savings for our clients and improved communication solutions and connectivity for their clients.

Voice

When a client chooses Converged Connect to evaluate their voice communications, the process begins with a needs analysis to determine which service providers could be the best fit for their business. Once selected, Converged Connect negotiates on their client’s behalf to secure the most favorable terms with regard to Price, Service Level Agreements and Project Management. With over one hundred years of combined staff experience Converged Connect is positioned to provide the best customer experience in the industry.

Hosted Telephone Systems

Hosted Voice or Hosted PBX is a service delivered over the public internet or a private network. Especially resilient due to it architecture, Hosted PBX is a perfect solution for our clients with mission critical needs and those that are in multiple locations.

Telephone Service

From Plain Old Telephone Service (POTS) to Primary Rate Interface (PRI) to the Session Initiation Protocol (SIP) Trunks available today, whatever your business requirements dictate can be provided reliably and cost effectively.

Contact Center

Select from a number of providers that can deliver call routing and multi media contact centers with the reporting and real time information needed to minimize staffing and maximize customer service.

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Data

When it comes to data connectivity, the sea of providers is difficult to navigate. Am I paying too much? Can it be faster for less? How reliable is my service? How scale-able is my service? These questions and more are answered when you engage Converged Connect for your high speed internet and data connectivity needs. And since we manage the deployment process, you can focus on your business.

High Speed Internet

Whether your business needs a high speed fiber connection at HQ your DSL at a remote site, Converged Connect can assist in the selection and negotiate the service that will meet or exceed your expectations.

Private Networks

For multi location clients that demand the most in speed and security, a private network is the answer. From dedicated private lines to Virtual Private Networks (VPN) clients rely on Converged Connect to keep them up and running a secure.

Fixed Wireless

Fixed Wireless technology can provide connectivity and network redundancy delivered by microwave technology. In supported metropolitan areas this technology can support Voice, Private Line, MPLS and Dedicated Internet services.

Distributed Antenna Systems (DAS)

Cellular Antennas and Towers:

We facilitate point to point transmissions, lease agreements between property owners, HOA, and developers and the cellular and other wireless carriers, establish new locations for both wireless antennas and cell towers in local neighborhoods (on rooftops and other unobtrusive locations), and negotiate with service providers at each property.

We also incorporate cellular services into all negotiations for land-based video, data and phone services which helps to:

  • Generate new revenue by leveraging a client’s property assets
  • Improve communication and connectivity for residents
  • Improve communications for emergency responders
  • Address public safety radio enhancement (also known as Emergency Responder Radio Coverage), helping to attain certificates of occupancy

Cloud

Businesses today have a decision to make. Should I move to the cloud? Should I remain on prem? Or should we do both (hybrid)? The cloud brings unprecedented levels of performance, flexibility, scale-ability and reliability to any company’s IT strategy. But is it right for your company? Let Converged Connect help you decide and allow a choice from a broad range of services.

Infrastructure as a Service (IaaS)

IaaS is the first of three cloud computing services available today. An IaaS provider hosts, typically in their data center, the hardware also called hosts which are comprised of physical servers, storage and other components for their users.

Platform as a Service (PaaS)

PaaS is the middle layer of the cloud and provides the Operating System (OS) which resides on the IaaS. Deploying PaaS allows for more rapid changes when requirements shift in the enterprise.

Software as a Service (SaaS)

SaaS is a manner in which software is distributed over the Internet and is hosted on the PaaS and IaaS respectively. These applications are usually made available on a monthly subscription basis based on customer.

Colocation

For customers that want to provide and maintain their own infrastructure within a secure cloud environment, rack space is available in multiple data centers.

CONTACT:

HAL GROSS

CONVERGED CONNECT
office 954.767.0185 ext. 1114
mobile 561.715.8210